Do you rent harps? If so, how does your rental program work?
Please visit our page on our rent to own program for more information. Also, though the vast majority of harpswe rent are lever harps, we do occasionally have some pedal harps available for short term rentals. Please check for availability.
What is the AHC bounty program?
All lever harps purchased through AHC are eligible to be traded in towards the purchase of a new pedal harp for the full purchase price* within five years of the date of purchase.
*Full trade-in value is subject to inspection. Structural and cosmetic damage may reduce the trade-in allowance. Certain other restrictions may apply.
Do you ship internationally? Yes. We can ship internationally. Shipping cost will be calculated on a case by case basis and will not be reflected on your original receipt for online orders. Customers making orders online will be contacted by email with shipping costs before your credit card is run and the order is shipped.
Do you ship harps?
Yes. Our pedal harps are shipped nationally with either ALG, ABF freight, or other national carriers. Smaller harps may use a different carrier depending on the size of the harp. We recommend the harps be insured through the shipping company or with outside instrument insurance prior to shipping. The cost of delivery will vary depending on the size of harp and destination. Please contact us for a quote. Transit time will be approximately 7 business days to most locations. Please note: extreme hot or cold temperatures will delay transit time. You will be provided with a tracking number to follow your harp's journey to its new home.
Do you sell harps on consignment? Yes. We are happy to keep your harp in our showroom, and advertise it for sale through our website and email promotions. All harps sold on consignment are due to inspection. Also, it is our policy that all consignment instruments are completely restrung and regulated at the seller's cost prior to being put on the floor. This can be waived if there is proof of a restring and regulation by a certified technician within one year. If you are interested in selling your harp on consignment, please contact us for more details. 770-619-2920
Can a particular harp be reserved for me to try?
Yes. We require a fully refundable and transferable deposit to hold a harp. You will have two weeks from the date of deposit to make your decision. The deposit amounts are as follows: pedal harp $300 and lever harp $100.
I would like to try a harp in your other location. Could it be transferred to the closer showroom? Yes. In this case, we do require a deposit to reserve the instrument. The amount is the same for a regular deposit: pedal harp $300 and lever harp $100. You will have two weeks from the date of delivery to the preferred showroom to make your decision.
I need to get my harp regulated. Do you regulate harps at your store?
We regularly have technicians come through the area. Please check the regulation schedule for availability or more information. Also note that all Lyon & Healy and Salvi warranty regulations must be performed by a member of the Lyon & Healy/Salvi Technician's Guild for the warranty terms to remain in effect.
What is your return policy?
Harps- Any harps tried and purchased in the showroom may not be returned unless a manufacturing defect is found. In this case harps may be repaired or replaced at the manufacturers discretion according to the terms of the warranty. Any harps ordered online or via phone may be returned within 7 days and are subject to a 20% restocking fee. The purchaser is responsible for shipping both directions on returned harps. Special Order and Consignment harps may not be returned.
Strings/Music- Strings may not be returned unless defective. Any defective strings must be returned within two weeks of purchase. Unfortunately, we cannot take returns or exchanges for strings incorrectly ordered. Music cannot be returned unless damaged in shipping.
Accessories- Accessories may be returned within 7 days of receipt unused and in the original packaging. Defective or damaged items may be replaced if returned within 7 days.
Do your harps come with a warranty?
All new harps purchased through AHC will carry their respective manufacturers warranties which are as follows:
Pedal Harps Camac All Models 5 years
Lyon & Healy 46 and 47 string models 5 years 44 and fewer string models 3 years
Salvi All Models 5 years
Lever Harps
Camac All Models 2 years
Cunningham All Models - lifetime warranty
Dusty Strings All Models except Ravenna Series 5 years
Ravenna Series 2 years
Lyon & Healy All Models 2 years
Salvi All Models 3 years
Thormahlen All Models 5 years
Triplett All Models 7 years
Unless otherwise noted, most used harps do not come with a warranty. Please note that Lyon and Healy and Salvi do not transfer warranties on used harps, even if if the harp is still within the original warranty period.
I don't see online ordering for certain strings and accessories. Do you carry these items?
We do keep a large supply of strings and accessories. At this time, we do not carry all items in store online. Please, call or email the store at 770-619-2920 or info@atlantaharpcenter.com
